Privacy policy

Tipsy Theory respects your privacy and takes the protection of your personal information seriously. We will only collect, use and disclose your personal information in accordance with applicable data protection laws in Singapore and this Privacy Policy.

How Do We Collect Your Information?

We may collect information about you when you:

Place an order through our website;
Contact us by WhatsApp, email or other communication channels;
Make an enquiry or provide information to us; or
Visit or use our website.

The information we may collect includes your name, telephone number, email address, billing and delivery address, order details and payment information.

How Do We Use Your Information?

We may use your information to:

Process and fulfil your orders;
Arrange payment and delivery;
Contact you regarding your orders or enquiries;
Verify your age where necessary for the purchase or delivery of liquor;
Provide customer support;
Improve our products, services and website;
Prevent fraud or unauthorised activity; and
Send you marketing communications where you have given your consent or where otherwise permitted by law.

Sharing Your Information

We may share your information with third parties where necessary to provide our services. This may include Shopify, payment service providers, delivery providers and other service providers who assist us with our business.

We may also disclose your information where required or permitted by law.

We do not sell your personal information.

Shopify

Our online store is powered by Shopify. Shopify may collect and process personal information in connection with your use of our website.

Your information may be processed or stored outside Singapore by Shopify or its service providers.

For more information, please refer to Shopify's Privacy Policy.

Marketing

We may contact you about our wines, promotions, new products and other updates where permitted by law.

You can opt out of receiving marketing communications from us by emailing tipsytheoryyy@gmail.com with the subject “Opt Out Marketing”.

Protection of Your Information

We take reasonable steps to protect your personal information from unauthorised access, use, disclosure or loss.

We retain your personal information only for as long as reasonably necessary for our business or to comply with our legal and regulatory obligations.

Access and Correction

You may contact us to request access to or correction of the personal information we hold about you.

We may need to verify your identity before processing your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time by publishing the amended version on our website. The updated version will take effect when published.